GDPR

Controller

For visitors and customers in the European Economic Area, the data controller for RSX Trading is Hirudomaxx SRL, Bucharest, Romania, European Union.

Lawful bases

We process personal data under one or more lawful bases: performance of a contract when you buy, download, or use our products; legal obligations for invoices, accounting, tax, and compliance; legitimate interests for security, fraud prevention, support, product improvement, and business administration; consent where required for optional cookies or marketing.

Categories of personal data

The personal data we process may include identity details, contact details, billing and order details, payment confirmation data, support messages, account activity, technical logs, device information, IP address, approximate location, cookie data, and download records.

Your GDPR rights

Subject to legal conditions, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, data portability, and withdrawal of consent where processing is based on consent.

You also have the right to lodge a complaint with a competent data protection authority. In Romania, the supervisory authority is the National Supervisory Authority for Personal Data Processing.

International transfers

Some service providers may process data outside Romania or the European Economic Area. Where this happens, we rely on appropriate safeguards such as adequacy decisions, contractual protections, or other lawful transfer mechanisms.

Processors and service providers

We use processors and service providers for hosting, payments, email delivery, analytics, security, customer support, downloads, accounting, and website operations. These providers process data only as needed to provide their services to us or as otherwise required by law.

How to make a request

To exercise GDPR rights, email us from the address connected to your account or order when possible. We may ask for information needed to verify your identity and protect your account before acting on the request.

We aim to respond within the timeframe required by GDPR. Some requests may be limited by accounting, tax, fraud-prevention, security, or legal obligations.

Contact

Company: Hirudomaxx SRL

Location: Bucharest, Romania, European Union

Email: support@rsx.trading