Privacy policy

Who we are

RSX Trading is operated by Hirudomaxx SRL, Bucharest, Romania. This policy explains how we handle personal information when you visit our website, create an account, buy or download a product, contact support, or interact with our services.

Information we collect

We may collect account details, contact details, billing details, order history, payment status, support messages, technical logs, device and browser information, IP address, approximate location, cookie identifiers, and product-download activity.

Payment card data is processed by our payment providers. We do not intentionally store full card numbers or card security codes on our website.

How we use information

We use personal information to operate the website, process orders, deliver downloads, provide customer support, maintain user accounts, prevent fraud, secure our systems, comply with accounting and legal obligations, and improve our products.

We may also use limited contact information to send transactional emails, product updates, legal notices, and service-related messages.

Cookies and analytics

Our website may use cookies or similar technologies for essential site functions, checkout, account sessions, preferences such as currency display, analytics, security, and affiliate attribution.

You can control cookies through your browser settings, but some checkout, login, or cart functions may not work correctly if essential cookies are blocked.

Sharing information

We share information only where needed with service providers such as hosting, WordPress/WooCommerce infrastructure, email delivery, payment processors, analytics, security tools, accounting tools, and support systems.

We may disclose information if required by law, tax authorities, regulators, court orders, or to protect our rights, users, systems, and business.

Retention

We keep personal information for as long as needed to provide services, maintain order records, comply with accounting and tax rules, resolve disputes, enforce agreements, and secure the website.

When information is no longer needed, we delete it or anonymize it where practical.

Security

We use reasonable technical and organizational measures to protect personal information. No website, payment flow, email system, or internet transmission can be guaranteed to be completely secure.

Your choices

You can contact us to request access, correction, deletion, restriction, or portability of your personal information, subject to legal limits. You can also ask questions about how your data is used.

Contact

Company: Hirudomaxx SRL

Location: Bucharest, Romania, European Union

Email: support@rsx.trading